Zoho CRM is a cloud-based customer relationship management platform designed to help businesses manage their sales, marketing, and customer support in a single system. Automates routine sales, marketing, and support functions to help teams focus on their core tasks. Visualizes sales pipelines, tracks deals, and predicts revenue. Zia, Zoho’s AI assistant, provides advanced analytics, including sales trends and predictive insights. Highly customizable with workflows, layouts, and custom modules to fit unique business processes.